Shipping policy
Due to the nature of our products and the pledge to sustainability, all of our items are "made to order" before we ship them out, meaning we don't actually start making any of our products until you order them.
🌎 Shipping Fees
Standard shipping is just $3.99 per order and FREE for orders over $50. Unfortunately we only ship to the United States of America as of right now, but we are looking to expand our delivery to other countries soon!
📦 Processing + Production Time
Once your order has been received, please allow us 1 business day to process and prepare the order for production. As all of our items are "made to order", please allow some time for production. We do not make the item until it has been ordered. Production will start 1 day after your order and can take anywhere between 2-10 days to complete before we ship the order out.
🚛 Estimated Shipping Times
Your order could take anywhere from 2-14 days for delivery within the United States of America.
⚠️ Additional Information
Shipping times are only estimates and cannot be guaranteed. There may be some extremely rare cases where the shipping time could be longer, due to high demand or unforeseen circumstances.
All shipments will include tracking information when available. Please allow some time for us to update the tracking information.
We are not responsible for any customs fees once the items have been shipped. By purchasing our products, you consent that one or more packages sent to you may incur customs fees when arriving in your country.
For further questions, please feel free to email us at support@quirkycactus.com, and we will do everything in our quirky power to help you out.